Overview

Voice processing is a must-have capability in any business. Perhaps, the most commonly used feature—voice messaging—comes to mind first. It is hard to imagine not being able to leave a voice message during the lunch break, "after hours," or when the extension is busy. Oftentimes, an unanswered call means a lost business opportunity and dissatisfied customer.

Panasonic KX-TVA Series Voice Processing Systems

Nowdays, basic voice messaging is readily available from most carriers. In some en­vironments, like home offices and small business start-ups, hosting voice mail with the telephone company can be simple and economical. Why does taking the voice processing function in-house make more sense? The short answer is greater return on investment. An in-house Voice Processing System (VPS) typically contributes to the bottom line in multiple ways.

Key Benefits

• Improved flow of communication
• Substantial savings on labor
• Employee/customer satisfaction
• Multi-line, multi-user operation
• Internal and external notification
• E-mail and PBX integration
• Centralized administration
• Regulatory retention and archival
• Implied status and prestige
• Call prioritization and personalization
• Better security, bandwidth, and scalability
• Low entry and operating costs
• Reduced costs per subscriber

As the number of subscribers increases, so does the cumulative positive impact at the bottom line. Superior features like affordable voice messaging, auto-attendant, fully cus­tomizable service menus, and e-mail integration make the Panasonic KX-TVA the perfect VPS for any small and midsize customer. Not to be forgotten, its native (digital) integra­tion with the Panasonic KX-TDA Digital Hybrid IP-PBX systems brings a unified experience and additional features to the telecom solution.