IT Asset Management is the discipline of managing contracts and usage of IT assets throughout their life cycles for the purpose of maintaining an optimal balance between business service requirements, costs, and compliance. Our typical ITAM activities include the management of hardware, software licenses, procurement, leases, warranties, reti­rement, and disposal.

Why do organizations need ITAM? The quick answer is to save money, to obtain compe­titive advantage, and to contribute to the bottom line. As an example, a well-managed infrastructure with ITAM procedures in place will attribute to better quality decision ma­king reducing process and direct infrastructure costs, increasing employee motivation and productivity.

One of the challenges that ITAM solves is software asset management. Software licenses are business assets that require complex management and may involve financial and legal risks if not managed properly. Asset management is becoming the required component of a reliable business operation. It helps to improve strategic infrastructure planning, prevent software over-deployment, reduce hardware costs, and use a more cost-effective licen­sing model.

The benefits of a successfully implemented IT Asset Management are very significant and greatly exceed the implementation and operating cost. The most significant benefits are provided below:

• Reduced hardware and maintenance costs
• Support and problem resolution costs are reduced by 10%
• Administrative costs are reduced by 15%
• Assurance that software is properly licensed (no financial/legal risks)
• Improved availability of mission-critical applications
• The media and licenses library is constructed
• Unauthorized and unstable software is eliminated
• Obsolete software is replaced and retired
• The burden of software acquisition and deployment is minimized
• Increased security from timely deployment of software patches and updates
• Improved productivity by deploying proper software tools
• Improved end-user experience