The Computer Telephony Integration certification measures the knowledge of designing and installing computer-operated telephone networks in call centers and other locations. Designed for experienced CTI professionals, this test includes the following topics: Telephony, Administration, Applications, Architecture, Database, Disaster Recovery, Telephone User Interface, and Troubleshooting.

The Information Technology Security Fundamentals test measures the knowledge of basic information security concepts, skills, and best practices. Designed for system administrators and foundation-level security professionals, this test covers the following topics: Attack Recognition, Prevention, and Response; Content Security; Database Infrastructure Protection; General Concepts; Network Infrastructure Protection; Other Applications Security; Perimeter and Internet Security; Security Management Systems; Security Technologies; Systems Infrastructure Protection; and Web Security.

The Network Monitoring test measures the knowledge of the core aspects of monitoring and troubleshooting networks. Designed for experienced network administrators, this test covers the following topics: Architecture and Terminology; SNMP Background, Components and Commands; RMON Background, Components and Commands; Other Monitoring and Troubleshooting Tools; System Design and Implementation; and Using SNMP and RMON Tools.